House Rules Assagao Villa

  • Check-in Time – 2.00 PM Check-out Time – 12.00 PM (Note – One hour delay will be considered as a full day, and deducted from the security deposit.)

  • Max Occupancy of 10 People. Extra person charges beyond 10 people will be Rs 2950/- per person per night. Kids younger than 3 yrs old don’t count towards the number of people.
  • Security Deposit payable at the time of Checkin — equal to One Days Tariff (or INR 20,000/- whichever is higher)

  • Cancellation Policy – Cancel up to 7 days before check in and get a 50% refund (minus service fees). Cancel within 7 days of your trip and the reservation is non-refundable. Service fees are refunded when cancellation happens before check-in and within 48 hours of booking.

  • Pool Timing 8 AM to 10 PM – No Exception.

  • The pool will be closed form 10 PM to 8 AM for Filtration.

  • Guest are requested not to leave any CASH or VALUABLE including Electronic gadgets, in the room Strictly no claims shall be entertained in this regard. The electronic safe is provided in each room for your convenience only, without any safety guarantees.

  • An item such as weapons AND any objects that may cause bodily injury is strictly not allowed in the Room/ Hotel Premises.

  • The Management will not be responsible for any THEFT or LOSS in the room.

  • Please share exact guest count to avoid embarrassment and confusion. Unaccounted / Surprise guests are not welcome at our property, please refrain from doing so.

  • Any loss caused to any item in the rooms or any their place on the property shall be charged, as per the rate decided by the Management.

  • Loud music or acts that may cause any nuisance/ disturbance, including consumption/storage of drugs/contraband or other illegal activities, is strictly prohibited. In case of any illegal activity noticed or reported, it shall lead to immediate action, by the law enforcing agency, without any liability to the Management, Further, it shall also entitle the Management to direct the Guest/s to clear all pending docs and Check-Out, forthwith.

  • Laundry service will strictly be from 8.00 am to 10.00 am, chargeable as per the item.

  • Other Service/s, if any, at the rooms will be available only till 10.00pm.

  • Rent a car/ bike facility is available at the Reception, without any risk/ liability to the Management.

  • All payment must be made in Cash before Check Out. No Cheque payments are allowed. Strictly No Credit Facility allowed.

  • We are not a Pet-Friendly Property (Not by choice but for health reasons).

  • Smoking is allowed in the outdoors and open areas only. STRICTLY NO SMOKING inside the villa.

  • The right of admission Reserved subject to the discretion of the Management.

  • All Reservation subject to availability and Management’s sole discretion. Stags please excuse, we prefer couples or families.

  • Management is not responsible for any Deeds, Acts, Adventure, Accidents, etc. of the guests during their stays.

  • No refunds allowed/permitted after Check-In, in case of cancellation of existing Booking.

  • Request for extra linen/towels should be made at the Reception before 6.00 pm. Extra linen/towels will be charged extra.

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